Data Privacy Policy for TelitMall.Store

1. Introduction

Welcome to TelitMall.store ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.telitmall.store and make purchases from our ecommerce store.

2. Information We Collect
Personal Information You Provide:

Contact details (name, email address, phone number, shipping/billing address)

Payment information (credit/debit card details through secure payment processors)

Account credentials (username, password)

Communications and feedback

Purchase history and preferences

Information Automatically Collected:

Device information (IP address, browser type, operating system)

Usage data (pages visited, time spent, referring website)

Cookies and tracking technologies (see Section 7)

3. How We Use Your Information

We use personal information collected via our Site for the following business purposes:

To process and fulfill your orders

To communicate about orders, products, services, and promotional offers

To prevent fraud and enhance security

To improve our website, products, and customer service

To comply with legal obligations

For marketing purposes (with your consent where required)

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process your personal data under the following legal bases:

Performance of a contract (to fulfill your orders)

Your consent (for marketing communications)

Legitimate interests (fraud prevention, website improvement)

Legal compliance

5. Sharing Your Information

We may share information in the following situations:

Service Providers: With third-party vendors who perform services on our behalf (payment processing, shipping, analytics)

Legal Requirements: When required by law or to protect our rights

Business Transfers: In connection with a merger, sale, or acquisition

With Your Consent: When you explicitly authorize disclosure

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Typically, we retain:

Order information: 7 years for tax and accounting purposes

Marketing preferences: Until you unsubscribe

Website analytics: 26 months

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request copies of your personal data

Rectification: Request correction of inaccurate information

Erasure: Request deletion of your personal data

Restriction: Request limitation of processing

Data Portability: Request transfer of your data

Objection: Object to processing based on legitimate interests

Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@telitmall.store.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside your country where data protection laws may differ. For transfers from the EEA to countries not considered adequate by the European Commission, we implement appropriate safeguards.

10. Security Measures

We implement appropriate technical and organizational security measures designed to protect your personal information, including:

SSL encryption for data transmission

Secure payment processing (PCI DSS compliant)

Regular security assessments

Limited access to personal data

11. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices.

13. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by a revised "Last Updated" date at the bottom. We encourage you to review this policy frequently.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@telitmall.store
Address: Obudankadi Bridge near School Junction, Ashaley Botwe
Phone: 053 7986733

Last Updated: 30 December 2025